[{"data":1,"prerenderedAt":43},["Reactive",2],{"featurePages":3,"blogPosts-advanced-search":4},[],{"slug":5,"id":6,"uuid":7,"title":8,"html":9,"comment_id":6,"feature_image":10,"featured":11,"visibility":12,"created_at":13,"updated_at":14,"published_at":15,"custom_excerpt":16,"codeinjection_head":17,"codeinjection_foot":17,"custom_template":17,"canonical_url":17,"authors":18,"tags":30,"primary_author":37,"primary_tag":38,"url":39,"excerpt":16,"reading_time":40,"access":41,"comments":11,"og_image":17,"og_title":17,"og_description":17,"twitter_image":17,"twitter_title":17,"twitter_description":17,"meta_title":8,"meta_description":42,"email_subject":17,"frontmatter":17,"feature_image_alt":17,"feature_image_caption":17},"advanced-search","698061144a1c2004e083a8b8","ace08e28-9b35-4d5e-8286-03b5ff6ea840","Advanced Search","\u003Cp>Search in Chatwoot has been fairly basic for a long time, limited to keyword lookups across conversations and contacts. With this release, search takes a big step forward with the introduction of proper filtering.\u003C/p>\u003Cp>You can now filter messages by sender (a specific contact or agent), inbox, and time range. This makes it possible to run precise queries, like finding messages that mention “refund” from a particular customer over the last two weeks.\u003C/p>\u003Cp>We have also added time-based filtering for contacts and conversations, which helps you focus on recent activity, such as contacts active in the last 7 days or conversations from the previous month.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card kg-card-hascaption\">\u003Cimg src=\"https://www-internal-blog.chatwoot.com/content/images/2026/02/CleanShot-2026-02-02-at-14.13.21@2x.png\" class=\"kg-image\" alt loading=\"lazy\" width=\"2000\" height=\"1005\" srcset=\"https://www-internal-blog.chatwoot.com/content/images/size/w600/2026/02/CleanShot-2026-02-02-at-14.13.21@2x.png 600w, https://www-internal-blog.chatwoot.com/content/images/size/w1000/2026/02/CleanShot-2026-02-02-at-14.13.21@2x.png 1000w, https://www-internal-blog.chatwoot.com/content/images/size/w1600/2026/02/CleanShot-2026-02-02-at-14.13.21@2x.png 1600w, https://www-internal-blog.chatwoot.com/content/images/2026/02/CleanShot-2026-02-02-at-14.13.21@2x.png 2030w\" sizes=\"(min-width: 720px) 720px\">\u003Cfigcaption>\u003Cspan style=\"white-space: pre-wrap;\">advanced-search\u003C/span>\u003C/figcaption>\u003C/figure>\u003Cp>The new filters are available on paid plans, on both Cloud and self-hosted deployments.\u003C/p>\u003Ch3 id=\"other-improvements\">Other Improvements\u003C/h3>\u003Cul>\u003Cli>Added call-to-action template support for Twilio. You can now send WhatsApp templates with CTA buttons through Twilio.\u003C/li>\u003Cli>Added support for pasting screenshots and files directly in the new conversation modal, similar to the reply editor.\u003C/li>\u003Cli>Fixed the SDK to correctly respect the enableFileUpload flag when explicitly set, instead of overriding it with inbox defaults.\u003C/li>\u003Cli>Fixed contact form buttons being cut off on mobile web.\u003C/li>\u003Cli>Fixed an issue where invalid attachments in the clipboard could block normal text paste.\u003C/li>\u003Cli>Fixed orphaned inbox members causing errors in the widget API.\u003C/li>\u003Cli>Improved handling of empty custom attributes in settings.\u003C/li>\u003C/ul>\u003Cp>Thanks to everyone reporting issues and sharing feedback. \u003C/p>","https://www-internal-blog.chatwoot.com/content/images/2026/02/CleanShot-2026-02-02-at-15.05.03@2x-1.png",false,"public","2026-02-02T08:32:20.000+00:00","2026-02-03T00:20:09.000+00:00","2026-02-02T08:45:19.000+00:00","Find messages, conversations, and recent activity faster with improved search filters.",null,[19],{"id":20,"name":21,"slug":22,"profile_image":23,"cover_image":24,"bio":25,"website":26,"location":27,"facebook":17,"twitter":28,"meta_title":17,"meta_description":17,"url":29},"6118d8d14b8f26503f72d51b","Muhsin K","muhsin","https://www-internal-blog.chatwoot.com/content/images/2026/02/CleanShot-2026-02-23-at-12.44.10@2x.png","https://www-internal-blog.chatwoot.com/content/images/2021/08/1500x500.jpeg","Product-minded engineer building across backend, frontend, mobile and AI systems.","https://www.muhsi.me","Bengauluru, India","@muhsin_keloth","https://www-internal-blog.chatwoot.com/author/muhsin/",[31],{"id":32,"name":33,"slug":33,"description":34,"feature_image":17,"visibility":12,"og_image":17,"og_title":17,"og_description":17,"twitter_image":17,"twitter_title":17,"twitter_description":17,"meta_title":17,"meta_description":17,"codeinjection_head":17,"codeinjection_foot":17,"canonical_url":17,"accent_color":35,"url":36},"6118da7b4b8f26503f72d52e","releases","We release a new and improved version of Chatwoot every mid-month. We make sure to tell you all about it and how you can use it to improve your Chatwoot experience, in our series of product updates.","#189aff","https://www-internal-blog.chatwoot.com/tag/releases/",{"id":20,"name":21,"slug":22,"profile_image":23,"cover_image":24,"bio":25,"website":26,"location":27,"facebook":17,"twitter":28,"meta_title":17,"meta_description":17,"url":29},{"id":32,"name":33,"slug":33,"description":34,"feature_image":17,"visibility":12,"og_image":17,"og_title":17,"og_description":17,"twitter_image":17,"twitter_title":17,"twitter_description":17,"meta_title":17,"meta_description":17,"codeinjection_head":17,"codeinjection_foot":17,"canonical_url":17,"accent_color":35,"url":36},"https://www-internal-blog.chatwoot.com/advanced-search/",1,true,"Find messages and conversations faster with filters",1775212113172]