[{"data":1,"prerenderedAt":35},["Reactive",2],{"featurePages":3,"blogPosts-changelog-week-of-june-10":4},[],{"slug":5,"id":6,"uuid":7,"title":8,"html":9,"comment_id":6,"feature_image":10,"featured":11,"visibility":12,"created_at":13,"updated_at":14,"published_at":14,"custom_excerpt":10,"codeinjection_head":10,"codeinjection_foot":10,"custom_template":10,"canonical_url":10,"tags":15,"authors":22,"primary_author":29,"primary_tag":30,"url":31,"excerpt":32,"reading_time":33,"access":34,"comments":11,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"email_subject":10,"frontmatter":10,"feature_image_alt":10,"feature_image_caption":10},"changelog-week-of-june-10","666ccea04a1c2004e083a38f","472722e0-e5af-4458-9457-638affd7ac04","Changelog: Week of June 10","\u003Cp>Here are the main updates from the last week.\u003C/p>\u003Ch3 id=\"%E2%AD%90%EF%B8%8F-cli-support-for-installation-on-ubuntu-2404-lts\">⭐️ CLI Support for installation on \u003Cstrong>Ubuntu 24.04 LTS\u003C/strong>\u003C/h3>\u003Cp>(Contributed by \u003Ca target=\"_blank\" rel=\"noopener\" href=\"https://github.com/ajnadox?ref=www-internal-blog.chatwoot.com\">André J\u003C/a>)\u003C/p>\u003Cp>The cwctl Command Line Tool now supports self-hosted installations on Ubuntu 24.04. You can run commands to restart, or upgrade, just as you would with Ubuntu 22.04 or 20.04 installations.\u003C/p>\u003Ch3 id=\"%F0%9F%92%AC-update-on-reports-calculation-of-first-response-time\">💬 Update on Reports: Calculation of First Response Time\u003C/h3>\u003Cp>Previously, the first response time calculation was based on the assignee of a conversation. This assumed that agents would first assign the conversation to themselves and then respond. However, many customer support agents often respond before assigning the conversation to themselves, leading to inaccuracies in report generation.\u003C/p>\u003Cp>In the latest update, we've revised the logic to consider the individual who sent the message, rather than the assignee.\u003C/p>\u003Ch3 id=\"%E2%9B%BA%EF%B8%8F-disable-the-new-message-dialog-in-the-widget\">⛺️ Disable the \"new message\" dialog in the widget\u003C/h3>\u003Cp>The ability to disable the notifications on the widget was request from the community for a long time. Now you can disable it easily using the SDK configuration. To disable the new message notifications, you can use the following configuration.\u003C/p>\u003Cpre>\u003Ccode class=\"language-json\">window.chatwootSettings = {\n  showNotificationPopup: false,\n  // .. Other options.\n}\n\u003C/code>\u003C/pre>\u003Ch3 id=\"other-updates\">Other updates:\u003C/h3>\u003Cul>\u003Cli>Resolved issues related to font size and spacing in the article editor. The editor now follows the typography used on the original article page in the help center.\u003C/li>\u003Cli>Fixed typos in Round Robin Service files (Contributed by \u003Ca target=\"_blank\" rel=\"noopener\" href=\"https://github.com/eltociear?ref=www-internal-blog.chatwoot.com\">Ikko Eltociear Ashimine\u003C/a>)\u003C/li>\u003Cli>Added support for search functionality in the drop-down menus during linear issue creation. Now, you can search for a label, team, or status.\u003C/li>\u003C/ul>",null,false,"public","2024-06-14T23:13:36.000+00:00","2024-06-14T23:14:12.000+00:00",[16],{"id":17,"name":18,"slug":18,"description":19,"feature_image":10,"visibility":12,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"codeinjection_head":10,"codeinjection_foot":10,"canonical_url":10,"accent_color":20,"url":21},"6118da7b4b8f26503f72d52e","releases","We release a new and improved version of Chatwoot every mid-month. We make sure to tell you all about it and how you can use it to improve your Chatwoot experience, in our series of product updates.","#189aff","https://www-internal-blog.chatwoot.com/tag/releases/",[23],{"id":24,"name":25,"slug":26,"profile_image":27,"cover_image":10,"bio":10,"website":10,"location":10,"facebook":10,"twitter":10,"meta_title":10,"meta_description":10,"url":28},"1","Pranav Raj S","pranav","https://www-internal-blog.chatwoot.com/content/images/2023/08/2246121.jpeg","https://www-internal-blog.chatwoot.com/author/pranav/",{"id":24,"name":25,"slug":26,"profile_image":27,"cover_image":10,"bio":10,"website":10,"location":10,"facebook":10,"twitter":10,"meta_title":10,"meta_description":10,"url":28},{"id":17,"name":18,"slug":18,"description":19,"feature_image":10,"visibility":12,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"codeinjection_head":10,"codeinjection_foot":10,"canonical_url":10,"accent_color":20,"url":21},"https://www-internal-blog.chatwoot.com/changelog-week-of-june-10/","Here are the main updates from the last week.\n\n\n⭐️ CLI Support for installation on Ubuntu 24.04 LTS\n\n(Contributed by André J)\n\nThe cwctl Command Line Tool now supports self-hosted installations on Ubuntu 24.04. You can run commands to restart, or upgrade, just as you would with Ubuntu 22.04 or 20.04 installations.\n\n\n💬 Update on Reports: Calculation of First Response Time\n\nPreviously, the first response time calculation was based on the assignee of a conversation. This assumed that agents would ",1,true,1775212113861]