[{"data":1,"prerenderedAt":36},["Reactive",2],{"featurePages":3,"blogPosts-changelog-week-of-march":4},[],{"slug":5,"id":6,"uuid":7,"title":8,"html":9,"comment_id":6,"feature_image":10,"featured":11,"visibility":12,"created_at":13,"updated_at":14,"published_at":15,"custom_excerpt":10,"codeinjection_head":10,"codeinjection_foot":10,"custom_template":10,"canonical_url":10,"tags":16,"authors":23,"primary_author":30,"primary_tag":31,"url":32,"excerpt":33,"reading_time":34,"access":35,"comments":11,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"email_subject":10,"frontmatter":10,"feature_image_alt":10,"feature_image_caption":10},"changelog-week-of-march","67c571774a1c2004e083a45a","76f94eab-63af-4b8c-ad3c-5b25c8116d51","Font Scaling, Captain AI improvements & more","\u003Cp>We’ve been working hard to make Chatwoot even better over the past few weeks. Here’s a quick look at what’s new and what's changed.\u003C/p>\u003Ch2 id=\"%F0%9F%94%A0-ability-to-change-ui-font-size\">🔠 Ability to change UI font size\u003C/h2>\u003Cp>Chatwoot now lets you customise the UI scaling by adjusting the font size! We heard feedback that the UI density wasn't ideal on all screens, especially for folks on lower resolution displays. This update addresses that: choose a font size from the 6 available options that works best for your display and comfort. We've ensured the UI scales smoothly, so you'll have a great experience no matter what you pick.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card kg-card-hascaption\">\u003Cimg src=\"https://www-internal-blog.chatwoot.com/content/images/2025/03/output.webp\" class=\"kg-image\" alt=\"A video demo of updating font size on Chatwoot Dashboard\" loading=\"lazy\" width=\"1400\" height=\"872\" srcset=\"https://www-internal-blog.chatwoot.com/content/images/size/w600/2025/03/output.webp 600w, https://www-internal-blog.chatwoot.com/content/images/size/w1000/2025/03/output.webp 1000w, https://www-internal-blog.chatwoot.com/content/images/2025/03/output.webp 1400w\" sizes=\"(min-width: 720px) 720px\">\u003Cfigcaption>\u003Cspan style=\"white-space: pre-wrap;\">Updating font size on Chatwoot Dashboard\u003C/span>\u003C/figcaption>\u003C/figure>\u003Ch2 id=\"%E2%9A%99%EF%B8%8F-linear-integration\">⚙️ Linear Integration\u003C/h2>\u003Cp>We've made connecting to Linear easier! Instead of using an API token, you can now connect with OAuth. It's a simpler, faster process—just connect with a click.\u003C/p>\u003Cp>Try the integration out and let us know if you have any suggestions or feedback\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://www-internal-blog.chatwoot.com/content/images/2025/03/CleanShot-2025-03-03-at-14.56.57@2x.png\" class=\"kg-image\" alt=\"A screenshot showing the Linear OAuth integration with Chatwoot\" loading=\"lazy\" width=\"2000\" height=\"1131\" srcset=\"https://www-internal-blog.chatwoot.com/content/images/size/w600/2025/03/CleanShot-2025-03-03-at-14.56.57@2x.png 600w, https://www-internal-blog.chatwoot.com/content/images/size/w1000/2025/03/CleanShot-2025-03-03-at-14.56.57@2x.png 1000w, https://www-internal-blog.chatwoot.com/content/images/size/w1600/2025/03/CleanShot-2025-03-03-at-14.56.57@2x.png 1600w, https://www-internal-blog.chatwoot.com/content/images/2025/03/CleanShot-2025-03-03-at-14.56.57@2x.png 2000w\" sizes=\"(min-width: 720px) 720px\">\u003C/figure>\u003Ch2 id=\"%F0%9F%A4%96-captain-copilot\">🤖 Captain & Copilot\u003C/h2>\u003Ch3 id=\"one-less-step-in-using-copilot\">One less step in using Copilot\u003C/h3>\u003Cp>Based on your feedback, we've made a key change to Captain AI! You can now use Copilot independently, without needing to enable the Captain bot on an inbox first. Previously, connecting an inbox was a prerequisite. \u003C/p>\u003Cp>Now, after creating an inbox, agents have the flexibility to choose which assistant they want to engage with. We've already seen significant productivity improvements internally with this new setup, and we're eager to see how it helps you provide better and more effective support to your customers.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://www-internal-blog.chatwoot.com/content/images/2025/03/CleanShot-2025-03-03-at-15.25.30@2x.png\" class=\"kg-image\" alt loading=\"lazy\" width=\"2000\" height=\"1133\" srcset=\"https://www-internal-blog.chatwoot.com/content/images/size/w600/2025/03/CleanShot-2025-03-03-at-15.25.30@2x.png 600w, https://www-internal-blog.chatwoot.com/content/images/size/w1000/2025/03/CleanShot-2025-03-03-at-15.25.30@2x.png 1000w, https://www-internal-blog.chatwoot.com/content/images/size/w1600/2025/03/CleanShot-2025-03-03-at-15.25.30@2x.png 1600w, https://www-internal-blog.chatwoot.com/content/images/2025/03/CleanShot-2025-03-03-at-15.25.30@2x.png 2000w\" sizes=\"(min-width: 720px) 720px\">\u003C/figure>\u003Ch3 id=\"bulk-actions-in-faqs\">Bulk Actions in FAQs\u003C/h3>\u003Cp>One of the greatest features of Captain is that learns and evolves over time. One way it does that is by generating FAQs from resolved conversations. Approving these suggestions one by one can be time-consuming, especially for high-volume teams. Now, you can approve FAQs in bulk with a single click\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://www-internal-blog.chatwoot.com/content/images/2025/03/CleanShot-2025-03-03-at-15.31.22@2x.png\" class=\"kg-image\" alt loading=\"lazy\" width=\"2000\" height=\"1132\" srcset=\"https://www-internal-blog.chatwoot.com/content/images/size/w600/2025/03/CleanShot-2025-03-03-at-15.31.22@2x.png 600w, https://www-internal-blog.chatwoot.com/content/images/size/w1000/2025/03/CleanShot-2025-03-03-at-15.31.22@2x.png 1000w, https://www-internal-blog.chatwoot.com/content/images/size/w1600/2025/03/CleanShot-2025-03-03-at-15.31.22@2x.png 1600w, https://www-internal-blog.chatwoot.com/content/images/2025/03/CleanShot-2025-03-03-at-15.31.22@2x.png 2000w\" sizes=\"(min-width: 720px) 720px\">\u003C/figure>\u003Ch3 id=\"citations-support\">Citations Support\u003C/h3>\u003Cp>Captain responses now include citations with links to the sources of information. This makes the responses more reliable and helpful for both your agents and customers. Agents can quickly verify details, and customers can explore further if needed, saving time and reducing follow-up questions\u003C/p>\u003Ch2 id=\"fixes-and-improvements\">Fixes and Improvements\u003C/h2>\u003Cul>\u003Cli>You'll now be able to filter conversations based on priority.\u003C/li>\u003Cli>Your chosen sort order is saved and will persist, even if you refresh the page or access it from another device.\u003C/li>\u003Cli>You can now mark a conversation as read from the context menu (right-click) in the conversation list.\u003C/li>\u003C/ul>",null,false,"public","2025-03-03T09:08:07.000+00:00","2025-03-04T05:13:49.000+00:00","2025-03-04T05:10:37.000+00:00",[17],{"id":18,"name":19,"slug":19,"description":20,"feature_image":10,"visibility":12,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"codeinjection_head":10,"codeinjection_foot":10,"canonical_url":10,"accent_color":21,"url":22},"6118da7b4b8f26503f72d52e","releases","We release a new and improved version of Chatwoot every mid-month. We make sure to tell you all about it and how you can use it to improve your Chatwoot experience, in our series of product updates.","#189aff","https://www-internal-blog.chatwoot.com/tag/releases/",[24],{"id":25,"name":26,"slug":27,"profile_image":28,"cover_image":10,"bio":10,"website":10,"location":10,"facebook":10,"twitter":10,"meta_title":10,"meta_description":10,"url":29},"66168e2b4a1c2004e083a286","Shivam Mishra","shivam","https://www.gravatar.com/avatar/f3c9f7da1c648fbc817c59ff00e0225f?s=250&r=x&d=mp","https://www-internal-blog.chatwoot.com/author/shivam/",{"id":25,"name":26,"slug":27,"profile_image":28,"cover_image":10,"bio":10,"website":10,"location":10,"facebook":10,"twitter":10,"meta_title":10,"meta_description":10,"url":29},{"id":18,"name":19,"slug":19,"description":20,"feature_image":10,"visibility":12,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"codeinjection_head":10,"codeinjection_foot":10,"canonical_url":10,"accent_color":21,"url":22},"https://www-internal-blog.chatwoot.com/changelog-week-of-march/","We’ve been working hard to make Chatwoot even better over the past few weeks. Here’s a quick look at what’s new and what's changed.\n\n\n🔠 Ability to change UI font size\n\nChatwoot now lets you customise the UI scaling by adjusting the font size! We heard feedback that the UI density wasn't ideal on all screens, especially for folks on lower resolution displays. This update addresses that: choose a font size from the 6 available options that works best for your display and comfort. We've ensured th",2,true,1775212113645]