[{"data":1,"prerenderedAt":44},["Reactive",2],{"featurePages":3,"blogPosts-easier-custom-domains-and-mobile-ui-improvements":4},[],{"slug":5,"id":6,"uuid":7,"title":8,"html":9,"comment_id":6,"feature_image":10,"featured":11,"visibility":12,"created_at":13,"updated_at":14,"published_at":15,"custom_excerpt":16,"codeinjection_head":16,"codeinjection_foot":16,"custom_template":16,"canonical_url":16,"tags":17,"authors":24,"primary_author":36,"primary_tag":37,"url":38,"excerpt":39,"reading_time":40,"access":41,"comments":11,"og_image":16,"og_title":16,"og_description":16,"twitter_image":16,"twitter_title":16,"twitter_description":16,"meta_title":42,"meta_description":43,"email_subject":16,"frontmatter":16,"feature_image_alt":16,"feature_image_caption":16},"easier-custom-domains-and-mobile-ui-improvements","6890494e4a1c2004e083a712","d0e106dc-69d4-43b7-a0e0-f8b5f2e33957","Easier Custom Domains and Mobile UI Improvements","\u003Cp>This update is focused on simplifying a few core workflows, mainly around custom domains and mobile experience. It's a smaller release, but a meaningful one if you're working with our Help Center or managing inboxes on the go.\u003C/p>\u003Ch3 id=\"%F0%9F%8C%90-custom-domain-setup-made-easier\">🌐 Custom Domain Setup Made Easier\u003C/h3>\u003Cp>We’ve improved the flow for setting up custom domains on your Help Center. You can now verify DNS and activate SSL certificates directly from the Chatwoot UI—no need to reach out to support or wait for manual intervention.\u003C/p>\u003Cp>Once you update your DNS records, Chatwoot will automatically check verification status, issue an SSL certificate, and enable HTTPS. This should help avoid confusion and make domain setup more predictable.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card kg-card-hascaption\">\u003Cimg src=\"https://www-internal-blog.chatwoot.com/content/images/2025/08/image.png\" class=\"kg-image\" alt loading=\"lazy\" width=\"1388\" height=\"320\" srcset=\"https://www-internal-blog.chatwoot.com/content/images/size/w600/2025/08/image.png 600w, https://www-internal-blog.chatwoot.com/content/images/size/w1000/2025/08/image.png 1000w, https://www-internal-blog.chatwoot.com/content/images/2025/08/image.png 1388w\" sizes=\"(min-width: 720px) 720px\">\u003Cfigcaption>\u003Cspan style=\"white-space: pre-wrap;\">custom-domain\u003C/span>\u003C/figcaption>\u003C/figure>\u003Cp>If you manage multiple help centers across regions or brands, this is one less step to worry about.\u003C/p>\u003Ch3 id=\"%F0%9F%93%B1-mobile-view-improvements\">📱 Mobile View Improvements\u003C/h3>\u003Cp>We’ve made layout updates across the mobile view—especially for the sidebar, Copilot panel, and conversation view. The goal is to make Chatwoot easier to use on smaller screens without hiding important information or introducing janky interactions.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card kg-card-hascaption\">\u003Cimg src=\"https://www-internal-blog.chatwoot.com/content/images/2025/08/copilot-2.png\" class=\"kg-image\" alt loading=\"lazy\" width=\"2000\" height=\"1622\" srcset=\"https://www-internal-blog.chatwoot.com/content/images/size/w600/2025/08/copilot-2.png 600w, https://www-internal-blog.chatwoot.com/content/images/size/w1000/2025/08/copilot-2.png 1000w, https://www-internal-blog.chatwoot.com/content/images/size/w1600/2025/08/copilot-2.png 1600w, https://www-internal-blog.chatwoot.com/content/images/2025/08/copilot-2.png 2000w\" sizes=\"(min-width: 720px) 720px\">\u003Cfigcaption>\u003Cspan style=\"white-space: pre-wrap;\">mobile-view\u003C/span>\u003C/figcaption>\u003C/figure>\u003Cp>You’ll notice smoother transitions, more consistent spacing, and better touch targets in key panels.\u003C/p>\u003Ch3 id=\"%F0%9F%A7%B9-other-updates\">🧹 Other Updates\u003C/h3>\u003Cul>\u003Cli>\u003Cstrong>OpenAI Config Improvements\u003C/strong>: You can now configure custom OpenAI-compatible endpoints—like Azure OpenAI or local deployments. This adds flexibility for teams with specific infra or compliance needs.\u003C/li>\u003Cli>\u003Cstrong>Reply Email Headers\u003C/strong>: We’ve added \u003Ccode>References\u003C/code> headers to outgoing emails. This helps maintain better threading in some email clients.\u003C/li>\u003Cli>\u003Cstrong>Inbox Variables in Templates\u003C/strong>: Introduced two new variables: \u003Ccode>inbox.name\u003C/code> and \u003Ccode>inbox.id\u003C/code>. You can now reference these in automation or outbound messages.\u003C/li>\u003Cli>\u003Cstrong>IMAP Inbox Handling\u003C/strong>: IMAP inboxes that require reauthorization will now be automatically disabled until reconnected. This prevents unexpected sync errors from failing silently.\u003C/li>\u003C/ul>\u003Cp>As always, thanks to everyone who’s reported bugs, asked thoughtful questions, or nudged us toward better defaults. If you notice anything off—or have ideas to smooth out rough edges—feel free to ping us.\u003C/p>","https://www-internal-blog.chatwoot.com/content/images/2025/10/Frame-33.png",false,"public","2025-08-04T05:46:54.000+00:00","2025-10-24T17:29:36.000+00:00","2025-08-04T14:03:29.000+00:00",null,[18],{"id":19,"name":20,"slug":20,"description":21,"feature_image":16,"visibility":12,"og_image":16,"og_title":16,"og_description":16,"twitter_image":16,"twitter_title":16,"twitter_description":16,"meta_title":16,"meta_description":16,"codeinjection_head":16,"codeinjection_foot":16,"canonical_url":16,"accent_color":22,"url":23},"6118da7b4b8f26503f72d52e","releases","We release a new and improved version of Chatwoot every mid-month. We make sure to tell you all about it and how you can use it to improve your Chatwoot experience, in our series of product updates.","#189aff","https://www-internal-blog.chatwoot.com/tag/releases/",[25],{"id":26,"name":27,"slug":28,"profile_image":29,"cover_image":30,"bio":31,"website":32,"location":33,"facebook":16,"twitter":34,"meta_title":16,"meta_description":16,"url":35},"6118d8d14b8f26503f72d51b","Muhsin K","muhsin","https://www-internal-blog.chatwoot.com/content/images/2026/02/CleanShot-2026-02-23-at-12.44.10@2x.png","https://www-internal-blog.chatwoot.com/content/images/2021/08/1500x500.jpeg","Product-minded engineer building across backend, frontend, mobile and AI systems.","https://www.muhsi.me","Bengauluru, India","@muhsin_keloth","https://www-internal-blog.chatwoot.com/author/muhsin/",{"id":26,"name":27,"slug":28,"profile_image":29,"cover_image":30,"bio":31,"website":32,"location":33,"facebook":16,"twitter":34,"meta_title":16,"meta_description":16,"url":35},{"id":19,"name":20,"slug":20,"description":21,"feature_image":16,"visibility":12,"og_image":16,"og_title":16,"og_description":16,"twitter_image":16,"twitter_title":16,"twitter_description":16,"meta_title":16,"meta_description":16,"codeinjection_head":16,"codeinjection_foot":16,"canonical_url":16,"accent_color":22,"url":23},"https://www-internal-blog.chatwoot.com/easier-custom-domains-and-mobile-ui-improvements/","This update is focused on simplifying a few core workflows, mainly around custom domains and mobile experience. It's a smaller release, but a meaningful one if you're working with our Help Center or managing inboxes on the go.\n\n\n🌐 Custom Domain Setup Made Easier\n\nWe’ve improved the flow for setting up custom domains on your Help Center. You can now verify DNS and activate SSL certificates directly from the Chatwoot UI—no need to reach out to support or wait for manual intervention.\n\nOnce you up",2,true,"Custom Domains","Simplify setup with guided configuration",1775212113228]