[{"data":1,"prerenderedAt":36},["Reactive",2],{"featurePages":3,"blogPosts-v1-11-0":4},[],{"slug":5,"id":6,"uuid":7,"title":8,"html":9,"comment_id":6,"feature_image":10,"featured":11,"visibility":12,"created_at":13,"updated_at":14,"published_at":15,"custom_excerpt":10,"codeinjection_head":10,"codeinjection_foot":10,"custom_template":10,"canonical_url":10,"tags":16,"authors":23,"primary_author":30,"primary_tag":31,"url":32,"excerpt":33,"reading_time":34,"access":35,"comments":11,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"email_subject":10,"frontmatter":10,"feature_image_alt":10,"feature_image_caption":10},"v1-11-0","6118ece94b8f26503f72d60a","4fd1535b-97b4-4d42-854f-af450f08f184","v1.11.0","\u003Cp>We have released v1.11.0 with the following updates.\u003C/p>\u003Ch3 id=\"ability-to-detect-contact-location\">Ability to detect contact location\u003C/h3>\u003Cp>You can now save the IP address and location of the contact by enabling the \u003Cstrong>ip_lookup\u003C/strong> feature. Chatwoot uses Maxmind DB for identifying the location, you can set it up using this guide to \u003Ca target=\"_blank\" rel=\"noopener\" href=\"https://www.chatwoot.com/docs/self-hosted/enable-ip-logging?ref=www-internal-blog.chatwoot.com\" rel=\"noopener noreferrer\">enable IP logging\u003C/a>.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/059/462-c53c9682c6c50a82411fd865676f75d2d536401e.png\" class=\"kg-image\" alt=\"Screenshot_2020-12-18 Chatwoot(1).png\" loading=\"lazy\">\u003C/figure>\u003Cp>\u003Cem>Sidebar updated with location\u003C/em>\u003C/p>\u003Ch3 id=\"agent-productivity-reports\">Agent Productivity  reports\u003C/h3>\u003Cp>We have added support for the agent productivity reports. You will be to see a report in the following format\u003C/p>\u003C!--kg-card-begin: html-->\u003Ctable>\n\u003Cthead>\n\u003Ctr>\n\u003Cth>Agent name\u003C/th>\n\u003Cth>Conversations count\u003C/th>\n\u003Cth>Avg first response time (Minutes)\u003C/th>\n\u003Cth>Avg resolution time (Minutes)\u003C/th>\n\u003C/tr>\n\u003C/thead>\n\u003Ctbody>\n\u003Ctr>\n\u003Ctd>agent-name\u003C/td>\n\u003Ctd>count\u003C/td>\n\u003Ctd>avg-time\u003C/td>\n\u003Ctd>avg-time\u003C/td>\n\u003C/tr>\n\u003C/tbody>\n\u003C/table>\u003C!--kg-card-end: html-->\u003Ch3 id=\"search-contacts-using-the-phone-number\">Search contacts using the phone number\u003C/h3>\u003Cp>You will now be able to search a contact via their phone number in the UI and in the API\u003C/p>\u003Ch3 id=\"ability-to-set-installation-wide-default-language\">Ability to set Installation wide default language\u003C/h3>\u003Cp>You can now set \u003Cstrong>DEFAULT_LOCALE\u003C/strong>. If the variable is set, all non-authenticated pages would fallback to this locale and whenever a new account is created, the default language will DEFAULT_LOCALE be instead of en.\u003C/p>\u003Ch3 id=\"other-updates\">Other updates\u003C/h3>\u003Cul>\u003Cli>Set up dev environments with GitHub codespaces\u003C/li>\u003Cli>Improvements in the typing indicator\u003C/li>\u003Cli>Limit file types that can be attached to images, videos and PDF files\u003C/li>\u003Cli>Added the ability for external systems to authenticate users into chatwoot using tokens\u003C/li>\u003Cli>Numerous bug fixes and enhancements\u003C/li>\u003C/ul>\u003Cp>The languages which are newly added to the release\u003C/p>\u003Cul>\u003Cli>Danish\u003C/li>\u003Cli>Korean\u003C/li>\u003Cli>Czech\u003C/li>\u003Cli>Turkish\u003C/li>\u003Cli>Finnish\u003C/li>\u003Cli>Indonesian\u003C/li>\u003C/ul>\u003Cp>Thanks to @azyzio, @hiaselhans, @vishal-pandey, @troscoe, @timcowlishaw, @mike9011, for the contributions\u003C/p>",null,false,"public","2021-08-15T10:31:05.000+00:00","2021-08-15T10:31:46.000+00:00","2020-12-18T08:31:00.000+00:00",[17],{"id":18,"name":19,"slug":19,"description":20,"feature_image":10,"visibility":12,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"codeinjection_head":10,"codeinjection_foot":10,"canonical_url":10,"accent_color":21,"url":22},"6118da7b4b8f26503f72d52e","releases","We release a new and improved version of Chatwoot every mid-month. We make sure to tell you all about it and how you can use it to improve your Chatwoot experience, in our series of product updates.","#189aff","https://www-internal-blog.chatwoot.com/tag/releases/",[24],{"id":25,"name":26,"slug":27,"profile_image":28,"cover_image":10,"bio":10,"website":10,"location":10,"facebook":10,"twitter":10,"meta_title":10,"meta_description":10,"url":29},"1","Pranav Raj S","pranav","https://www-internal-blog.chatwoot.com/content/images/2023/08/2246121.jpeg","https://www-internal-blog.chatwoot.com/author/pranav/",{"id":25,"name":26,"slug":27,"profile_image":28,"cover_image":10,"bio":10,"website":10,"location":10,"facebook":10,"twitter":10,"meta_title":10,"meta_description":10,"url":29},{"id":18,"name":19,"slug":19,"description":20,"feature_image":10,"visibility":12,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"codeinjection_head":10,"codeinjection_foot":10,"canonical_url":10,"accent_color":21,"url":22},"https://www-internal-blog.chatwoot.com/v1-11-0/","We have released v1.11.0 with the following updates.\n\nAbility to detect contact location\nYou can now save the IP address and location of the contact by enabling the \nip_lookup feature. Chatwoot uses Maxmind DB for identifying the location, you\ncan set it up using this guide to enable IP logging\n[https://www.chatwoot.com/docs/self-hosted/enable-ip-logging].\n\nSidebar updated with location\n\nAgent Productivity  reports\nWe have added support for the agent productivity reports. You will be to see a\nre",1,true,1775212114733]