[{"data":1,"prerenderedAt":36},["Reactive",2],{"featurePages":3,"blogPosts-v1-13-0":4},[],{"slug":5,"id":6,"uuid":7,"title":8,"html":9,"comment_id":6,"feature_image":10,"featured":11,"visibility":12,"created_at":13,"updated_at":14,"published_at":15,"custom_excerpt":10,"codeinjection_head":10,"codeinjection_foot":10,"custom_template":10,"canonical_url":10,"tags":16,"authors":23,"primary_author":30,"primary_tag":31,"url":32,"excerpt":33,"reading_time":34,"access":35,"comments":11,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"email_subject":10,"frontmatter":10,"feature_image_alt":10,"feature_image_caption":10},"v1-13-0","6118eba74b8f26503f72d5d4","2452e1be-8ebf-4930-a011-49fd4b29c73a","v1.13.0","\u003Cp>We have released v1.13.0 with the following updates.\u003C/p>\u003Ch3 id=\"use-mentions-to-tag-users-in-a-private-note\">Use @mentions to tag users in a private note\u003C/h3>\u003Cp>If you want to collaborate with your teammates internally about a conversation, you can use \u003Cstrong>@mentions\u003C/strong> in the private note. The tagged users would get an email/push notification about the conversation.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/062/490-2422a50cdd5effbd3b7833483a37b7a48fd42cb4.jpg\" class=\"kg-image\" alt=\"@mentions.jpg\" loading=\"lazy\">\u003C/figure>\u003Ch3 id=\"pre-chat-form\">Pre Chat Form\u003C/h3>\u003Cp>Use the pre-chat form feature to capture information about the users before they initiate a chat with your team.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/062/493-d2451210db54961aecd55ed9c7bb42b6684885ea.jpg\" class=\"kg-image\" alt=\"pre-chat-form.jpg\" loading=\"lazy\">\u003C/figure>\u003Ch3 id=\"other-improvements\">Other improvements\u003C/h3>\u003Cul>\u003Cli>Notification center on the web\u003C/li>\u003Cli>Added APIs to bulk import contacts\u003C/li>\u003Cli>Save editor preferences to the user\u003C/li>\u003Cli>Support for incoming audio messages, play audio inside Chatwoot itself.\u003C/li>\u003Cli>Numerous bug fixes and enhancements\u003C/li>\u003C/ul>\u003Ch3 id=\"new-languages\">New Languages\u003C/h3>\u003Cul>\u003Cli>Norwegian\u003C/li>\u003C/ul>\u003Cp>Thanks to @kgdev, @freddii, @karthik-sivadas, @lgezyxr, @srameshr, @sivin-git for the contributions\u003C/p>",null,false,"public","2021-08-15T10:25:43.000+00:00","2021-08-15T10:26:36.000+00:00","2021-02-17T10:26:00.000+00:00",[17],{"id":18,"name":19,"slug":19,"description":20,"feature_image":10,"visibility":12,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"codeinjection_head":10,"codeinjection_foot":10,"canonical_url":10,"accent_color":21,"url":22},"6118da7b4b8f26503f72d52e","releases","We release a new and improved version of Chatwoot every mid-month. We make sure to tell you all about it and how you can use it to improve your Chatwoot experience, in our series of product updates.","#189aff","https://www-internal-blog.chatwoot.com/tag/releases/",[24],{"id":25,"name":26,"slug":27,"profile_image":28,"cover_image":10,"bio":10,"website":10,"location":10,"facebook":10,"twitter":10,"meta_title":10,"meta_description":10,"url":29},"1","Pranav Raj S","pranav","https://www-internal-blog.chatwoot.com/content/images/2023/08/2246121.jpeg","https://www-internal-blog.chatwoot.com/author/pranav/",{"id":25,"name":26,"slug":27,"profile_image":28,"cover_image":10,"bio":10,"website":10,"location":10,"facebook":10,"twitter":10,"meta_title":10,"meta_description":10,"url":29},{"id":18,"name":19,"slug":19,"description":20,"feature_image":10,"visibility":12,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"codeinjection_head":10,"codeinjection_foot":10,"canonical_url":10,"accent_color":21,"url":22},"https://www-internal-blog.chatwoot.com/v1-13-0/","We have released v1.13.0 with the following updates.\n\nUse @mentions to tag users in a private note\nIf you want to collaborate with your teammates internally about a conversation,\nyou can use @mentions in the private note. The tagged users would get an\nemail/push notification about the conversation.\n\nPre Chat Form\nUse the pre-chat form feature to capture information about the users before they\ninitiate a chat with your team.\n\nOther improvements\n * Notification center on the web\n * Added APIs to b",1,true,1775212114654]