[{"data":1,"prerenderedAt":37},["Reactive",2],{"featurePages":3,"blogPosts-v1-14-0":4},[],{"slug":5,"id":6,"uuid":7,"title":8,"html":9,"comment_id":6,"feature_image":10,"featured":11,"visibility":12,"created_at":13,"updated_at":14,"published_at":15,"custom_excerpt":10,"codeinjection_head":10,"codeinjection_foot":10,"custom_template":10,"canonical_url":16,"authors":17,"tags":24,"primary_author":31,"primary_tag":32,"url":33,"excerpt":34,"reading_time":35,"access":36,"comments":11,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"email_subject":10,"frontmatter":10,"feature_image_alt":10,"feature_image_caption":10},"v1-14-0","6118eb504b8f26503f72d5c7","b80f5147-ca30-4c3e-bd38-8734e51d216e","v1.14.0","\u003Cp>We have released v1.14.0 with the following updates.\u003C/p>\u003Ch3 id=\"ability-to-organize-agents-into-teams\">Ability to organize agents into teams\u003C/h3>\u003Cp>With this release, we are making it even easier to collaborate with your teammates. Agents can now be organized teams. Conversations can be assigned to a team to share ownership. \u003C/p>\u003Ch3 id=\"business-hours-for-the-website-widget\">Business hours for the website widget\u003C/h3>\u003Cp>Chatwoot now lets you control the availability shown on the chat widget to be based on predefined business hours. This lets you communicate with your customer on when they can expect a reply.\u003C/p>\u003Ch3 id=\"other-improvements\">Other improvements\u003C/h3>\u003Cul>\u003Cli>Audio alerts on new messages in the dashboard\u003C/li>\u003Cli>Enhanced conversational search UI\u003C/li>\u003Cli>Email channel enabled for all accounts\u003C/li>\u003Cli>New account Onboarding flow\u003C/li>\u003Cli>Support more SMTP providers\u003C/li>\u003Cli>UI to create new contacts in CRM\u003C/li>\u003Cli>Improved ubuntu installation flow\u003C/li>\u003C/ul>\u003Cp>Thanks to @sivin-git, @iriseden, @ankurp, @RicardoRamirezR, @prathamesh-sonpatki for the contributions\u003C/p>",null,false,"public","2021-08-15T10:24:16.000+00:00","2022-09-28T12:11:43.000+00:00","2021-03-18T10:24:00.000+00:00","https://www.chatwoot.com/blog/v1-14-0",[18],{"id":19,"name":20,"slug":21,"profile_image":22,"cover_image":10,"bio":10,"website":10,"location":10,"facebook":10,"twitter":10,"meta_title":10,"meta_description":10,"url":23},"60892745c8912c22b3f2073b","Sojan V Jose","sojanjose","https://www-internal-blog.chatwoot.com/content/images/2021/08/sojan-official.jpg","https://www-internal-blog.chatwoot.com/author/sojanjose/",[25],{"id":26,"name":27,"slug":27,"description":28,"feature_image":10,"visibility":12,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"codeinjection_head":10,"codeinjection_foot":10,"canonical_url":10,"accent_color":29,"url":30},"6118da7b4b8f26503f72d52e","releases","We release a new and improved version of Chatwoot every mid-month. We make sure to tell you all about it and how you can use it to improve your Chatwoot experience, in our series of product updates.","#189aff","https://www-internal-blog.chatwoot.com/tag/releases/",{"id":19,"name":20,"slug":21,"profile_image":22,"cover_image":10,"bio":10,"website":10,"location":10,"facebook":10,"twitter":10,"meta_title":10,"meta_description":10,"url":23},{"id":26,"name":27,"slug":27,"description":28,"feature_image":10,"visibility":12,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"codeinjection_head":10,"codeinjection_foot":10,"canonical_url":10,"accent_color":29,"url":30},"https://www-internal-blog.chatwoot.com/v1-14-0/","We have released v1.14.0 with the following updates.\n\n\nAbility to organize agents into teams\n\nWith this release, we are making it even easier to collaborate with your teammates. Agents can now be organized teams. Conversations can be assigned to a team to share ownership.\n\n\nBusiness hours for the website widget\n\nChatwoot now lets you control the availability shown on the chat widget to be based on predefined business hours. This lets you communicate with your customer on when they can expect a r",0,true,1775212114638]