[{"data":1,"prerenderedAt":36},["Reactive",2],{"blogPosts-v1-16-1":3,"featurePages":35},{"slug":4,"id":5,"uuid":6,"title":7,"html":8,"comment_id":5,"feature_image":9,"featured":10,"visibility":11,"created_at":12,"updated_at":13,"published_at":14,"custom_excerpt":9,"codeinjection_head":9,"codeinjection_foot":9,"custom_template":9,"canonical_url":9,"tags":15,"authors":22,"primary_author":29,"primary_tag":30,"url":31,"excerpt":32,"reading_time":33,"access":34,"comments":10,"og_image":9,"og_title":9,"og_description":9,"twitter_image":9,"twitter_title":9,"twitter_description":9,"meta_title":9,"meta_description":9,"email_subject":9,"frontmatter":9,"feature_image_alt":9,"feature_image_caption":9},"v1-16-1","6118e73b4b8f26503f72d57c","1e49999a-a313-4ead-97f2-4fe9556ac0c2","v1.16.1","\u003Cp>We have released a new version v1.16.1 with the following updates.\u003C/p>\u003Ch3 id=\"campaigns-in-live-chat-widget\">Campaigns in live-chat widget\u003C/h3>\u003Cp>We now support campaigns in the live-chat widget. You can create outbound messages based on the URL and the time user has spent on the page.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/067/846-251e381db4759a3c470cecfcd03a3eae101a7382.jpg\" class=\"kg-image\" alt=\"live-chat campaigns.jpg\" loading=\"lazy\">\u003C/figure>\u003Cp>Note:\u003C/p>\u003Cul>\u003Cli>The current conversation layout supports only one conversation thread, so the campaign would be executed only once. We will support multiple conversations on the widget in the upcoming releases which would solve this issue.\u003C/li>\u003Cli>Support for the contact attributes like country/city/company would be available in future releases.\u003C/li>\u003Cli>Email request bot will not function for now with campaigns, we will fix this in the future.\u003C/li>\u003C/ul>\u003Ch3 id=\"improved-ux-for-adding-labels-to-the-conversation\">Improved UX for adding labels to the conversation\u003C/h3>\u003Cp>You can now search for a label and add/remove it right from the right sidebar.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/067/708-6f8f35b77d893c2664519657e5023b676964cf68.gif\" class=\"kg-image\" alt=\"IxRvHxiozp.gif\" loading=\"lazy\">\u003C/figure>\u003Ch3 id=\"sort-contacts\">Sort contacts\u003C/h3>\u003Cp>Sort contacts using the name, email, phone_number and last activity time.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/067/845-e87636f5d4b1649a04b6ea3b4c4d02c0b44d6c2f.jpg\" class=\"kg-image\" alt=\"sort-contacts.jpg\" loading=\"lazy\">\u003C/figure>\u003Ch3 id=\"other-changes\">Other changes\u003C/h3>\u003Cul>\u003Cli>Added APIs for Integration Hooks.\u003C/li>\u003Cli>Upgraded chart.js, added more date range options to the reports.\u003C/li>\u003Cli>Added a fix to handle email with no subject line or body.\u003C/li>\u003Cli>Added font-display: swap to fix reported issue with Lighthouse audits.\u003C/li>\u003Cli>Added a fix to clear search input while navigating to another tab/page.\u003C/li>\u003Cli>Show agent availability status in conversation assignee list.\u003C/li>\u003Cli>[developer experience] Added Storybook to document the component list in Chatwoot.\u003C/li>\u003Cli>Added APIs & components for CRM feature.\u003C/li>\u003C/ul>\u003Cp>Thanks to Suraj Rajput(@surajput32), Pranjal Kushwaha(@pranjal0819), Niklas Haug(@niklashaug)\u003C/p>",null,false,"public","2021-08-15T10:06:51.000+00:00","2021-08-15T10:07:40.000+00:00","2021-05-17T10:07:00.000+00:00",[16],{"id":17,"name":18,"slug":18,"description":19,"feature_image":9,"visibility":11,"og_image":9,"og_title":9,"og_description":9,"twitter_image":9,"twitter_title":9,"twitter_description":9,"meta_title":9,"meta_description":9,"codeinjection_head":9,"codeinjection_foot":9,"canonical_url":9,"accent_color":20,"url":21},"6118da7b4b8f26503f72d52e","releases","We release a new and improved version of Chatwoot every mid-month. We make sure to tell you all about it and how you can use it to improve your Chatwoot experience, in our series of product updates.","#189aff","https://www-internal-blog.chatwoot.com/tag/releases/",[23],{"id":24,"name":25,"slug":26,"profile_image":27,"cover_image":9,"bio":9,"website":9,"location":9,"facebook":9,"twitter":9,"meta_title":9,"meta_description":9,"url":28},"60892745c8912c22b3f2073b","Sojan V Jose","sojanjose","https://www-internal-blog.chatwoot.com/content/images/2021/08/sojan-official.jpg","https://www-internal-blog.chatwoot.com/author/sojanjose/",{"id":24,"name":25,"slug":26,"profile_image":27,"cover_image":9,"bio":9,"website":9,"location":9,"facebook":9,"twitter":9,"meta_title":9,"meta_description":9,"url":28},{"id":17,"name":18,"slug":18,"description":19,"feature_image":9,"visibility":11,"og_image":9,"og_title":9,"og_description":9,"twitter_image":9,"twitter_title":9,"twitter_description":9,"meta_title":9,"meta_description":9,"codeinjection_head":9,"codeinjection_foot":9,"canonical_url":9,"accent_color":20,"url":21},"https://www-internal-blog.chatwoot.com/v1-16-1/","We have released a new version v1.16.1 with the following updates.\n\nCampaigns in live-chat widget\nWe now support campaigns in the live-chat widget. You can create outbound\nmessages based on the URL and the time user has spent on the page.\n\nNote:\n\n * The current conversation layout supports only one conversation thread, so the\n   campaign would be executed only once. We will support multiple conversations\n   on the widget in the upcoming releases which would solve this issue.\n * Support for the c",1,true,[],1775212114580]