[{"data":1,"prerenderedAt":36},["Reactive",2],{"featurePages":3,"blogPosts-v1-17-0":4},[],{"slug":5,"id":6,"uuid":7,"title":8,"html":9,"comment_id":6,"feature_image":10,"featured":11,"visibility":12,"created_at":13,"updated_at":14,"published_at":15,"custom_excerpt":10,"codeinjection_head":10,"codeinjection_foot":10,"custom_template":10,"canonical_url":10,"authors":16,"tags":23,"primary_author":30,"primary_tag":31,"url":32,"excerpt":33,"reading_time":34,"access":35,"comments":11,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"email_subject":10,"frontmatter":10,"feature_image_alt":10,"feature_image_caption":10},"v1-17-0","6118e5f74b8f26503f72d554","00b198ff-dcdf-4b13-9922-551adf6e920f","v1.17.0","\u003Cp>We have released a version v1.17.0 with the following updates\u003C/p>\u003Cp>\u003C/p>\u003Ch3 id=\"%F0%9F%A4%96-dialogflow-integration\">🤖 Dialogflow integration\u003C/h3>\u003Cp>Chatbots are an essential part of every customer service platform. If you have many conversations happening in your account, scaling human support might not be effective. You could deploy a chatbot that helps answer trivial questions and hand it off to an agent when necessary. We have created a native integration with Dialogflow in the release so that it is easier for your to connect your bots.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/069/672-0d4aeecc4fbcf3fe1f105e3fb6dede21bf9750da.gif\" class=\"kg-image\" alt=\"ezgif-7-d4b0a4aa99f2.gif\" loading=\"lazy\">\u003C/figure>\u003Cp>\u003C/p>\u003Ch3 id=\"%F0%9F%94%96-tag-a-contact-using-a-label\">🔖 Tag a contact using a label\u003C/h3>\u003Cp>You can now tag a contact with a label from the contact sidebar. This allows you to segment your contacts easily.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/069/673-131d4733e1c20ac9965c1fbb3fdd6c15a7a16382.gif\" class=\"kg-image\" alt=\"5JMYydBvBU.gif\" loading=\"lazy\">\u003C/figure>\u003Cp>\u003C/p>\u003Ch3 id=\"%E2%9C%A8-assign-to-me-button\">✨ \"Assign to me\" button\u003C/h3>\u003Cp>We have often received the request to make it easier for an agent to take ownership of a contact. In this release, we have added a button to make the self-assignment easier than ever.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/069/674-825a890df0d18f9158b0b6b7cc09e099727a69eb.png\" class=\"kg-image\" alt=\"Screenshot 2021-06-17 at 6.07.42 PM.png\" loading=\"lazy\">\u003C/figure>\u003Cp>\u003C/p>\u003Ch3 id=\"%E2%9A%A1%EF%B8%8F-insert-canned-responses-anywhere-in-the-editor\">⚡️ Insert canned responses anywhere in the editor\u003C/h3>\u003Cp>Earlier canned responses were available only at the start of the content. Now you can use \u003Ccode>/\u003C/code> slash command anywhere in the editor.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/069/676-f502492bd5af86be093d6eb02f8994f20bc58b4e.gif\" class=\"kg-image\" alt=\"ezgif-2-70d410173b1d.gif\" loading=\"lazy\">\u003C/figure>\u003Cp>\u003C/p>\u003Ch3 id=\"%F0%9F%92%85-other-improvements\">💅 Other improvements\u003C/h3>\u003Cul>\u003Cli>Added Client APIs for API Channel. You can now build custom clients for the API channel.\u003C/li>\u003Cli>Added the ability to run Chatwoot as an API only server.\u003C/li>\u003Cli>Added the ability to disable the email collect box on the widget.\u003C/li>\u003Cli>Fixed privilege validations for API endpoints.\u003C/li>\u003Cli>Improvements in the web widget campaigns.\u003C/li>\u003Cli>Fixed emails sent in the wrong translation.\u003C/li>\u003Cli>Added strong passwords as a requirement.\u003C/li>\u003Cli>Added the ability to specify bot as a sender of the message.\u003C/li>\u003Cli>Retain focus after sending a message.\u003C/li>\u003Cli>Added support for Polish(pl) language.\u003C/li>\u003C/ul>\u003Cp>Thanks to @aniravi24, for the contributions.\u003C/p>",null,false,"public","2021-08-15T10:01:27.000+00:00","2021-08-15T10:04:09.000+00:00","2021-06-17T10:02:00.000+00:00",[17],{"id":18,"name":19,"slug":20,"profile_image":21,"cover_image":10,"bio":10,"website":10,"location":10,"facebook":10,"twitter":10,"meta_title":10,"meta_description":10,"url":22},"1","Pranav Raj S","pranav","https://www-internal-blog.chatwoot.com/content/images/2023/08/2246121.jpeg","https://www-internal-blog.chatwoot.com/author/pranav/",[24],{"id":25,"name":26,"slug":26,"description":27,"feature_image":10,"visibility":12,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"codeinjection_head":10,"codeinjection_foot":10,"canonical_url":10,"accent_color":28,"url":29},"6118da7b4b8f26503f72d52e","releases","We release a new and improved version of Chatwoot every mid-month. We make sure to tell you all about it and how you can use it to improve your Chatwoot experience, in our series of product updates.","#189aff","https://www-internal-blog.chatwoot.com/tag/releases/",{"id":18,"name":19,"slug":20,"profile_image":21,"cover_image":10,"bio":10,"website":10,"location":10,"facebook":10,"twitter":10,"meta_title":10,"meta_description":10,"url":22},{"id":25,"name":26,"slug":26,"description":27,"feature_image":10,"visibility":12,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"codeinjection_head":10,"codeinjection_foot":10,"canonical_url":10,"accent_color":28,"url":29},"https://www-internal-blog.chatwoot.com/v1-17-0/","We have released a version v1.17.0 with the following updates\n\n\n\n🤖 Dialogflow integration\nChatbots are an essential part of every customer service platform. If you have\nmany conversations happening in your account, scaling human support might not be\neffective. You could deploy a chatbot that helps answer trivial questions and\nhand it off to an agent when necessary. We have created a native integration\nwith Dialogflow in the release so that it is easier for your to connect your\nbots.\n\n\n\n🔖 Tag a",2,true,1775212114545]