[{"data":1,"prerenderedAt":36},["Reactive",2],{"featurePages":3,"blogPosts-v1-4-0":4},[],{"slug":5,"id":6,"uuid":7,"title":8,"html":9,"comment_id":6,"feature_image":10,"featured":11,"visibility":12,"created_at":13,"updated_at":14,"published_at":15,"custom_excerpt":10,"codeinjection_head":10,"codeinjection_foot":10,"custom_template":10,"canonical_url":10,"tags":16,"authors":23,"primary_author":30,"primary_tag":31,"url":32,"excerpt":33,"reading_time":34,"access":35,"comments":11,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"email_subject":10,"frontmatter":10,"feature_image_alt":10,"feature_image_caption":10},"v1-4-0","6118efdf4b8f26503f72d69a","5ed35459-240b-48bc-abfa-2be39dbca185","v1.4.0","\u003Cp>Exciting news! We have released a version v1.4.0 with the following updates\u003C/p>\u003Ch3 id=\"twilio-whatsapp-channel\">Twilio Whatsapp Channel\u003C/h3>\u003Cp>If you have verified Whatsapp number in Twilio, you will now be able to add a customer support Channel for Whatsapp in Chatwoot.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/046/953-a4f9a120271e64f3127981b3bd47e8462f7a7a3e.gif\" class=\"kg-image\" alt=\"whatsapp.gif\" loading=\"lazy\">\u003C/figure>\u003Ch3 id=\"typing-indicator\">Typing Indicator\u003C/h3>\u003Cp>We are excited to introduce typing indicators in the widget and the dashboard. This will help you to see if the user is typing on the widget and if any other agent is currently responding to the request. Agent collision can be avoided.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/046/954-cf845cc25e65d03b118031c2cd363e74e7862ff1.gif\" class=\"kg-image\" alt=\"typing.gif\" loading=\"lazy\">\u003C/figure>\u003Ch3 id=\"browser-push-notifications\">Browser Push notifications\u003C/h3>\u003Cp>Like the email notifications, you will now be able to get the notifications via your browser while a conversation is created or assigned to you. This will help you in reducing the response time for the support queries.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/046/951-b770f1612069a58ad7f0d12051d6bf7568d44641.png\" class=\"kg-image\" alt=\"Screenshot 2020-05-06 15.13.16.png\" loading=\"lazy\">\u003C/figure>\u003Ch3 id=\"widget-customisation\">Widget Customisation\u003C/h3>\u003Cp>You will now be able to customise the position of your messenger icon. You can pass the widget position as \u003Ccode>left\u003C/code> or \u003Ccode>right\u003C/code> in the \u003Ccode>window.chatwootSettings\u003C/code> configuration.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/046/955-516b0b7168da1b6cdc16be722e6447392d47a009.png\" class=\"kg-image\" alt=\"Screenshot 2020-05-06 at 3.22.11 PM.png\" loading=\"lazy\">\u003C/figure>\u003Ch3 id=\"emoji-selector-in-the-widget\">Emoji Selector in the widget\u003C/h3>\u003Cp>We have added an emoji selector in the widget.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/046/947-e1ea0741d0b7b31854a6eaaba50af4a2fc06c5bd.png\" class=\"kg-image\" alt=\"Screenshot 2020-05-06 at 3.01.13 PM.png\" loading=\"lazy\">\u003C/figure>\u003Ch3 id=\"additional-language-support\">Additional language support\u003C/h3>\u003Cp>We are excited to introduce more languages to Chatwoot. Thanks to all collaborators from \u003Ca target=\"_blank\" rel=\"noopener\" href=\"https://translate.chatwoot.com/?ref=www-internal-blog.chatwoot.com\" rel=\"noopener noreferrer\">https://translate.chatwoot.com\u003C/a> . We now support\u003C/p>\u003Cul>\u003Cli>Catalan\u003C/li>\u003Cli>English\u003C/li>\u003Cli>French\u003C/li>\u003Cli>Greek\u003C/li>\u003Cli>Malayalam\u003C/li>\u003Cli>Portuguese\u003C/li>\u003Cli>Portuguese, Brazilian\u003C/li>\u003Cli>Romanian\u003C/li>\u003C/ul>",null,false,"public","2021-08-15T10:43:43.000+00:00","2021-08-15T10:44:31.000+00:00","2020-05-06T10:44:00.000+00:00",[17],{"id":18,"name":19,"slug":19,"description":20,"feature_image":10,"visibility":12,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"codeinjection_head":10,"codeinjection_foot":10,"canonical_url":10,"accent_color":21,"url":22},"6118da7b4b8f26503f72d52e","releases","We release a new and improved version of Chatwoot every mid-month. We make sure to tell you all about it and how you can use it to improve your Chatwoot experience, in our series of product updates.","#189aff","https://www-internal-blog.chatwoot.com/tag/releases/",[24],{"id":25,"name":26,"slug":27,"profile_image":28,"cover_image":10,"bio":10,"website":10,"location":10,"facebook":10,"twitter":10,"meta_title":10,"meta_description":10,"url":29},"1","Pranav Raj S","pranav","https://www-internal-blog.chatwoot.com/content/images/2023/08/2246121.jpeg","https://www-internal-blog.chatwoot.com/author/pranav/",{"id":25,"name":26,"slug":27,"profile_image":28,"cover_image":10,"bio":10,"website":10,"location":10,"facebook":10,"twitter":10,"meta_title":10,"meta_description":10,"url":29},{"id":18,"name":19,"slug":19,"description":20,"feature_image":10,"visibility":12,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"codeinjection_head":10,"codeinjection_foot":10,"canonical_url":10,"accent_color":21,"url":22},"https://www-internal-blog.chatwoot.com/v1-4-0/","Exciting news! We have released a version v1.4.0 with the following updates\n\nTwilio Whatsapp Channel\nIf you have verified Whatsapp number in Twilio, you will now be able to add a\ncustomer support Channel for Whatsapp in Chatwoot.\n\nTyping Indicator\nWe are excited to introduce typing indicators in the widget and the dashboard.\nThis will help you to see if the user is typing on the widget and if any other\nagent is currently responding to the request. Agent collision can be avoided.\n\nBrowser Push no",2,true,1775212114953]