[{"data":1,"prerenderedAt":36},["Reactive",2],{"featurePages":3,"blogPosts-v1-9-0":4},[],{"slug":5,"id":6,"uuid":7,"title":8,"html":9,"comment_id":6,"feature_image":10,"featured":11,"visibility":12,"created_at":13,"updated_at":14,"published_at":15,"custom_excerpt":10,"codeinjection_head":10,"codeinjection_foot":10,"custom_template":10,"canonical_url":10,"authors":16,"tags":23,"primary_author":30,"primary_tag":31,"url":32,"excerpt":33,"reading_time":34,"access":35,"comments":11,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"email_subject":10,"frontmatter":10,"feature_image_alt":10,"feature_image_caption":10},"v1-9-0","6118edcc4b8f26503f72d624","943c818c-bf3e-45c2-bb85-f2fb45261070","v1.9.0","\u003Cp>We are excited to release v1.9.0 with the following updates.\u003C/p>\u003Ch3 id=\"chat-widget-redesign-showing-average-reply-time\">Chat widget redesign showing average reply time\u003C/h3>\u003Cp>Each inbox will be able to set an average reply time. There are 3 options available.\u003C/p>\u003Cul>\u003Cli>In a few minutes\u003C/li>\u003Cli>In a few hours\u003C/li>\u003Cli>In a day\u003C/li>\u003C/ul>\u003Cp>The reply time would be displayed to the users as follows.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/056/182-0346b6b132d586ed6d00b92b3e297ac8503dcbe3.gif\" class=\"kg-image\" alt=\"ezgif-5-14dc058ecefc.gif\" loading=\"lazy\">\u003C/figure>\u003Ch3 id=\"ability-to-reauthorize-facebook-pages-when-the-token-expires\">Ability to reauthorize Facebook pages when the token expires\u003C/h3>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/056/183-9ecd07871ee9513b90944d3c752ba1bb0fe7b001.png\" class=\"kg-image\" alt=\"Screenshot 2020-10-20 at 1.36.40 PM.png\" loading=\"lazy\">\u003C/figure>\u003Cp>If you are not receiving messages from Facebook, please check your inbox settings and see if there is a reauthorization message. This can happen when any of the page managers change their password or the token shared is expired.\u003C/p>\u003Ch3 id=\"activity-messages-for-label-addition-and-deletion\">Activity messages for label addition and deletion\u003C/h3>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/056/184-55bd092b0334605f4a76118ba9dab02b45531e7c.png\" class=\"kg-image\" alt=\"Screenshot 2020-10-20 at 1.38.24 PM.png\" loading=\"lazy\">\u003C/figure>\u003Cp>Activity messages will be added when you add or remove the labels\u003C/p>\u003Ch3 id=\"ability-to-change-online-status-from-the-sidebar\">Ability to change online status from the sidebar\u003C/h3>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/056/186-42863d206941324aa5011b9475b9fee222d48fc9.gif\" class=\"kg-image\" alt=\"ezgif-5-88d8f4ba7114.gif\" loading=\"lazy\">\u003C/figure>\u003Ch3 id=\"support-redis-sentinel\">Support Redis sentinel\u003C/h3>\u003Cp>You will now be able to configure Redis sentinel with Chatwoot.\u003C/p>\u003Ch3 id=\"ability-to-unmute-conversations\">Ability to unmute conversations\u003C/h3>\u003Cp>If you have accidently muted the conversation, you will be able to see an unmute option.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/056/188-9537b4ab87289e8132a63250c0c9cb05ea855e7e.png\" class=\"kg-image\" alt=\"Screenshot 2020-10-20 at 1.41.46 PM.png\" loading=\"lazy\">\u003C/figure>\u003Ch3 id=\"other-updates\">Other updates:\u003C/h3>\u003Cul>\u003Cli>Knowledge Base APIs\u003C/li>\u003Cli>Search conversations API\u003C/li>\u003Cli>Use Gravatar images when the agent doesn't have an avatar\u003C/li>\u003Cli>Numerous bug fixes and enhancements\u003C/li>\u003C/ul>\u003Ch3 id=\"additional-language-support\">Additional Language Support\u003C/h3>\u003Cul>\u003Cli>Vietnamese\u003C/li>\u003C/ul>\u003Cp>Thanks to @vishal-pandey, @snowild, @DavidSteinbauer, @monarch0111, @jcomo, @somenugget, @dereknguyen269, @l2dy, @onlywicked, @sarawukl, @narendran-kannan, @akashdotsrivastava, @amd-9, @artfuldodger, @RicardoRamirezR for the contributions\u003C/p>",null,false,"public","2021-08-15T10:34:52.000+00:00","2021-08-15T10:35:24.000+00:00","2020-10-20T10:35:00.000+00:00",[17],{"id":18,"name":19,"slug":20,"profile_image":21,"cover_image":10,"bio":10,"website":10,"location":10,"facebook":10,"twitter":10,"meta_title":10,"meta_description":10,"url":22},"1","Pranav Raj S","pranav","https://www-internal-blog.chatwoot.com/content/images/2023/08/2246121.jpeg","https://www-internal-blog.chatwoot.com/author/pranav/",[24],{"id":25,"name":26,"slug":26,"description":27,"feature_image":10,"visibility":12,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"codeinjection_head":10,"codeinjection_foot":10,"canonical_url":10,"accent_color":28,"url":29},"6118da7b4b8f26503f72d52e","releases","We release a new and improved version of Chatwoot every mid-month. We make sure to tell you all about it and how you can use it to improve your Chatwoot experience, in our series of product updates.","#189aff","https://www-internal-blog.chatwoot.com/tag/releases/",{"id":18,"name":19,"slug":20,"profile_image":21,"cover_image":10,"bio":10,"website":10,"location":10,"facebook":10,"twitter":10,"meta_title":10,"meta_description":10,"url":22},{"id":25,"name":26,"slug":26,"description":27,"feature_image":10,"visibility":12,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"codeinjection_head":10,"codeinjection_foot":10,"canonical_url":10,"accent_color":28,"url":29},"https://www-internal-blog.chatwoot.com/v1-9-0/","We are excited to release v1.9.0 with the following updates.\n\nChat widget redesign showing average reply time\nEach inbox will be able to set an average reply time. There are 3 options\navailable.\n\n * In a few minutes\n * In a few hours\n * In a day\n\nThe reply time would be displayed to the users as follows.\n\nAbility to reauthorize Facebook pages when the token expires\nIf you are not receiving messages from Facebook, please check your inbox\nsettings and see if there is a reauthorization message. Thi",2,true,1775212114797]