[{"data":1,"prerenderedAt":37},["Reactive",2],{"featurePages":3,"blogPosts-v2-6-0":4},[],{"slug":5,"id":6,"uuid":7,"title":8,"html":9,"comment_id":6,"feature_image":10,"featured":11,"visibility":12,"created_at":13,"updated_at":14,"published_at":15,"custom_excerpt":16,"codeinjection_head":10,"codeinjection_foot":10,"custom_template":10,"canonical_url":10,"authors":17,"tags":24,"primary_author":31,"primary_tag":32,"url":33,"excerpt":16,"reading_time":34,"access":35,"comments":11,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":36,"meta_description":10,"email_subject":10,"frontmatter":10,"feature_image_alt":10,"feature_image_caption":10},"v2-6-0","62ac48444b8f26503f72dfff","48edcd0b-608b-4b9c-b39e-b3a1e3807ff3","v2.6.0","\u003Cp>Hello everyone, \u003C/p>\u003Cp>Chatwoot v2.6 is live. Here’s a quick overview. ⬇️\u003C/p>\u003Ch3 id=\"%F0%9F%8E%AE-manage-your-conversations-better-with-bulk-actions\">🎮 Manage your conversations better with bulk actions\u003C/h3>\u003Cp>Now you can apply actions to multiple conversations at once, saving you time. Simply select conversations from your dashboard, and assign labels, agents, or change their status.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://www-internal-blog.chatwoot.com/content/images/2022/06/image-2.png\" class=\"kg-image\" alt loading=\"lazy\" width=\"1280\" height=\"720\" srcset=\"https://www-internal-blog.chatwoot.com/content/images/size/w600/2022/06/image-2.png 600w, https://www-internal-blog.chatwoot.com/content/images/size/w1000/2022/06/image-2.png 1000w, https://www-internal-blog.chatwoot.com/content/images/2022/06/image-2.png 1280w\" sizes=\"(min-width: 720px) 720px\">\u003C/figure>\u003Ch3 id=\"%E2%9C%8F%EF%B8%8F-access-your-whatsapp-templates-straight-from-chatwoot\">✏️ Access your WhatsApp templates straight from Chatwoot\u003C/h3>\u003Cp>WhatsApp doesn't let you send business messages within your chats without pre-approved templates. You can configure these templates through WhatsApp API providers. The good news is that now you can access and use these templates right from your Chatwoot dashboard. Easy, peasy!\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://www-internal-blog.chatwoot.com/content/images/2022/06/image-3.png\" class=\"kg-image\" alt loading=\"lazy\" width=\"1440\" height=\"935\" srcset=\"https://www-internal-blog.chatwoot.com/content/images/size/w600/2022/06/image-3.png 600w, https://www-internal-blog.chatwoot.com/content/images/size/w1000/2022/06/image-3.png 1000w, https://www-internal-blog.chatwoot.com/content/images/2022/06/image-3.png 1440w\" sizes=\"(min-width: 720px) 720px\">\u003C/figure>\u003Ch3 id=\"%F0%9F%94%8D-more-useful-downloadable-reports\">🔍 More useful downloadable reports\u003C/h3>\u003Cp>Now you can adjust your \"Agents Overview\" report for business hours and download it. You will also now be able to download your CSAT reports.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://www-internal-blog.chatwoot.com/content/images/2022/06/image.png\" class=\"kg-image\" alt loading=\"lazy\" width=\"1280\" height=\"720\" srcset=\"https://www-internal-blog.chatwoot.com/content/images/size/w600/2022/06/image.png 600w, https://www-internal-blog.chatwoot.com/content/images/size/w1000/2022/06/image.png 1000w, https://www-internal-blog.chatwoot.com/content/images/2022/06/image.png 1280w\" sizes=\"(min-width: 720px) 720px\">\u003C/figure>\u003Ch3 id=\"%F0%9F%AA%B4-other-updates-and-improvements\">🪴 Other updates and improvements \u003C/h3>\u003Cul>\u003Cli>APIs are available for KBase Articles.\u003C/li>\u003Cli>Added support for \u003Ccode>human_tag\u003C/code> which lets you send Instagram messages outside the 24-hour window.\u003C/li>\u003Cli>New languages: Ukrainian (uk)\u003C/li>\u003Cli>Various bug fixes and enhancements. \u003C/li>\u003C/ul>\u003Cp>Thanks to \u003Ca target=\"_blank\" rel=\"noopener\" href=\"https://github.com/devinellis?ref=www-internal-blog.chatwoot.com\">@devinellis\u003C/a> , \u003Ca target=\"_blank\" rel=\"noopener\" href=\"https://github.com/jordan-brough?ref=www-internal-blog.chatwoot.com\">@jordan-brough\u003C/a> for the contributions. 👏\u003C/p>",null,false,"public","2022-06-17T09:24:20.000+00:00","2022-07-20T13:04:45.000+00:00","2022-06-20T07:03:54.000+00:00","Chatwoot v2.6.0 is out! Now you can take bulk actions on your conversations, access your WhatsApp templates, use your reports better, and more. Click to learn more about this new release.",[18],{"id":19,"name":20,"slug":21,"profile_image":22,"cover_image":10,"bio":10,"website":10,"location":10,"facebook":10,"twitter":10,"meta_title":10,"meta_description":10,"url":23},"625d2cb84b8f26503f72dd28","Hricha Shandily","hricha","https://www-internal-blog.chatwoot.com/content/images/2023/03/Sticker-2.png","https://www-internal-blog.chatwoot.com/author/hricha/",[25],{"id":26,"name":27,"slug":27,"description":28,"feature_image":10,"visibility":12,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"codeinjection_head":10,"codeinjection_foot":10,"canonical_url":10,"accent_color":29,"url":30},"6118da7b4b8f26503f72d52e","releases","We release a new and improved version of Chatwoot every mid-month. We make sure to tell you all about it and how you can use it to improve your Chatwoot experience, in our series of product updates.","#189aff","https://www-internal-blog.chatwoot.com/tag/releases/",{"id":19,"name":20,"slug":21,"profile_image":22,"cover_image":10,"bio":10,"website":10,"location":10,"facebook":10,"twitter":10,"meta_title":10,"meta_description":10,"url":23},{"id":26,"name":27,"slug":27,"description":28,"feature_image":10,"visibility":12,"og_image":10,"og_title":10,"og_description":10,"twitter_image":10,"twitter_title":10,"twitter_description":10,"meta_title":10,"meta_description":10,"codeinjection_head":10,"codeinjection_foot":10,"canonical_url":10,"accent_color":29,"url":30},"https://www-internal-blog.chatwoot.com/v2-6-0/",1,true,"Chatwoot Changelog – v2.6.0 is live!",1775212114312]